And the Wise Man Said I Don't Want to Hear Your Voice

It seems painfully clear now that new GMLady is causing more harmful drama than she was hired to resolve. She had to come to work yesterday on her day off to take care of a write up for a cashier who showed up two hours late. She was extremely bitter about it and kept coming over to me to bitch about things. I had been asked to sit in on another write-up, but they didn't tell me who it was for. I knew that CashierManagerLady was getting one, but I had thought that was already taken care of. I really don't want to be involved in the punishment processes, but they only trusted me to take notes on the whole event. I have never done this before and I never had any desire to be a part of HR in this manner. CMLady cried and complained about how she has been working her ass off to smooth things over with the cashiers over GMLady's inability to properly run the store. I can understand her points. She is a very sweet lady who has been there a very long time and knows what BossLady wants. She has been calling the proverbial shots, and now the very green GMLady is telling her how to do her job. Anyone would be furious. Nevertheless, from what I have seen, she's handled it very well. This write-up was about GMLady perceiving that she was addressed rudely in front of a customer. I do believe that CMLady was short with her, but she usually is when she is busy...and it's not because she's being rude, it's that she is trying to do too many jobs at once.
When everyone left the meeting, the woman doing the write-up...PB2...had asked me to stay to get my take on the whole thing. She was summoned to the front moments later and upon her return, informed me that GMLady overheard the meeting and stormed home. Why must everyone be so goddamn dramatic? It's a business...this isn't high school anymore. We are all adults and we all should, theoretically, just to our damned jobs and go home...let the shit roll off our backs. It's 100 degrees on the sales floor and everyone is crabby. The whole thing is ridiculous.
I went outside with PB2 to smoke a cigarette and try to discuss this whole thing in private. We never really got to, and were interrupted by GMLady radioing PB2 to ask what I had said. She had no idea I was there. She said that I had been pissed off and didn't want to stay late...which is absolute bullshit. All I said was that I had to leave on time yesterday. It is not my job to close the store and I have been extremely generous in the amount of time I've spent doing it this week. PB2 told her that she had a hard time believing that I would be pissed off about anything...and she seemed to drop it after that. The whole thing is aggravating. I called PB2 later on to tell her that I don't want to be in the middle of this drama and that I've said nothing and heard nothing. The last thing I want is to be in the middle of a catfight...especially with GMLady who is way too much of a princess for anybody's good.
If I'm going to have to keep working here...which seems like the responsible thing to do for the next few months, I need to talk to BossLady about all this crap. I don't want to be the tattle-tale or anything, but I think there are little things we could do to at least make the environment better for our cashiers and customers up front...even things as simple as buying a little AC to put at the registers. This really could be a great place to work if everyone was physically comfortable and could find a reasonable way of getting along with one another...and at least clearly knew what was expected of them in their own jobs. There is no excuse for allowing these misunderstandings to blow so far out of proportion that we are four cashiers and two managers short.